Unable to pay for goods
I have been able to pay for goods on one occasion using PayPal. Since then I am unable to use PayPal or my debit card despite having sufficient funds. It is telling me that my credit card details are...
View ArticleSony XBR55X850D - HDR not supported?
Hi Everyone, I have an XBR55X850D which is supposed to support HDR 10. My PS4 Pro recognizes HDCP 2.2 just fine but in the Video Output Information it says HDR is not supported? Anyone here have the...
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Stolen account
My account was stolen again, 2 times was stolen, i send 3 email to support yesterday but nobody response me. My account is european, the first time i recovered it with chat support, but i dont know how...
View ArticleStore
Hi, My ps4 does not open ps store it only loading it... what might be wrong? Network status and everything is ok.
View Article[PS4Pro] YouTube app will not connect
I setup my pro yesterday and transferred all my data over from my previous PS4. All seemed to go well. Loving the new system, however I've not been able to launch YouTube to check out 4k videos....
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Have to Disable HDCP before Rest Mode/Shut Down?
I have the PS4 Pro all set up nicely with an LG 49UH620V 4K UHD/HDR TV, using HDMI slot 2.(Huge thanks to the community here for all the help, it was tricky)! However, unless I go into Settings and...
View Articledigital games
I had already inserted my friend´s disc of the UFC game in my play, and now that i have bought it digital, Im not able to enter it and the play asks me to insert a disc. Wha I have to do?
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HDMI Port
I'd like to summon the tech gurus here, but can't think of who they are. Anyway. Long story shortI was away for the weekend when an electrical storm came through. Lightning hit the house and killed my...
View ArticlePayment method Problem.
I can't add a credit card to my account because it says that the card number is wrong but it isn't
View Article***** SONY
J'ai acheté une PS4 il y a de sa 2 ans dans un commerce , et voila quel me tombe en panne ( lecteur bluray ) ,de plus n'étant plus sous garantie . Je ne peux plus y jouer, je tiens remercier fortement...
View ArticlePS4 Optical Drive issue
Hello, i recently took apart my PS4 console to remove the dust from it (you know the usual blow it with an air can and so on)however upon reassembling it, it spat out the disc that was inside of it out...
View ArticlePS4 to PS4 Pro data
an anyone help? I'm setting up my ps pro and trying to transfer my data from my old PS4. Ive followed every instruction, they are both on and connected to the same wifi but it keeps saying no PS4...
View ArticleTransferring data from PS4 to ps pro not working! Please help!
Can anyone help? I'm setting up my ps pro and trying to transfer my data from my old PS4. Ive followed every instruction, they are both on and connected to the same wifi but it keeps saying no PS4...
View ArticleBlack Screen on Samsung KS7500 (2016)
Hi,I plugged my PS4 Pro directly to my Samsung KS7500 (EU, 2016) with the original Pro cable. I get YUV420 colors and HDR not supported and when I turn UHD Color on, I get black screen. I tried it on...
View ArticleDeactivating my old PS4 (that I sold)
Hi I sold my old PS4 and bought a new Ps4 Pro. I forgot to deactivate it, and cant use the "deactivate all" feature on my SEN account, since I did it within the last 6 months. How can I deactivate my...
View ArticlePS4 Pro in a 220-240V country
Hello, Just ordered a PS4 Pro, and noticed that the power spec here is just 100V, and not the typical 100-240V :/Will I be able to plug it into the 220-240V power socket we have in my country, or must...
View ArticlePS4 Pro games crashing - problem
Hello, I bought Playstation 4 Pro on the release day. I have swapped pro's hdd with my old PS4 hdd (it is 2TB - more space for my games). I have reinitialized the system and I thought that everything...
View ArticleHow do I deactivate my old PS4?
I gave in my old PS4 to EB Games. I got 250$ for it and used that money towards the PS4 Pro. Problem is, I forgot to deactivate my old PS4. Now I can't activate My PS4 Pro as my primary PS4 because my...
View ArticleAutomatic payment
The credit card which was set up to pay for my subscription had expired and the automatic subscription failed. I have set up Pay Pal to do this in the future. Will my failed subscription now be...
View ArticleNo HDR on PS4 Pro when PSVR is connected?
Hi, I have just read this article:https://www.engadget.com/2016/11/07/sony-playstation-4-pro-review/ It says that"You can't run PlayStation 4 Pro games in HDR while the PSVR is connected. Sony's VR...
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