Quantcast
Channel: PS4 Support topics
Viewing all articles
Browse latest Browse all 8885

Can't sign into existing PSN account on new PS4

$
0
0

I purchased a new PS4 yesterday and attempted to sign into my existing PSN account I used with my PS3, after I created a new user and put in my account login details it asks me to confirm/update my privacy settings. After pressing next I then get stuck on an indefinite 'please wait' screen with my only option to go back. I know it isn't an issue with PSN or my internet as I successfully created a brand new psn account and signed straight in with that. I've spent almost 6 hours trying to fix this issue coming no closer to a solution. I rang the PS4 support line and they were of little help and simply said they would escalate it and email me if they find a solution. Has anyone experienced this before or had a similar problem? I can't think of what the issue can be I have tried everything.


Viewing all articles
Browse latest Browse all 8885

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>