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Can't contact playstation support and I need a refund

I bought the wrong game in the 2 for 1 deal on the PS store, I downloaded it and opened it to realise i already owned the game and meant to get the new one. The support page always errors out and so...

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Error code CE-39927-0

I just got final fantasy 15 today and when I go it start it it will run for a minute or two. Then till me it cannot continue. I looked in the error history and it gave me the error ce-39927-0. Can any...

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PS4 cannot support pulse headset

I Just buy a PS4, I try to use my Pulse Wireless Stereo Headset. The system show the headset is connect,but the audio output still on the TV not at the headset... I also test the mic, mic can use. Just...

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Unrecognised disk

I just got a PlayStation 4.Most the time I insert a disk it whirs for a while then says disk unrecognisable.it works on rare occasions.The disks are clean.i updated my console.Can anyone help please ?

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Cant control Spotify on Playstation 4 Slim

Whenever i launch the app i can literally do nothing in the app. I cant move around nor select anything. Its completely unresponsive. Aside from the login sceens. Which didnt work either. I had to log...

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Input latency

Hi, I'm currently getting a 4 frame delay (0.07s) between when I press a button on the controller and when the system responds. This is system wide - on UI and all games, and happens even when the...

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Playstation 4 overheating

Hello, I'm sorry to bother you guys. I'm trying to get some explanation or at least some advices on my problem. Everytime i play some games my ps4 pro is overheating and shut down quickly by itself....

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my order not recieved

i placed a order on th e12th dec and i have not received it yet and i cannot find anywhere on this site where you can enquire no one replies to mails

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How do I delete my Dailymotion account from PS4?

I just signed up with Dailymotion via my PS4 so I could comment on streamer's channels, but I discovered it assigned me a username based off my email address. I wasn't happy about that, so I went on my...

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Can i back up all my files from Safe Mode ?

So my house had a Power outage and i got this massage:"Connect a USB storage device that contains an update file for re-installation for version 4.07"after looking around a little bit i understand that...

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Star Wars Battlefront Season Pass

NEED HELP!!! I have Star Wars battlefront + outer rim(separetly)+season pass. Before last update it was working nicely, but after only outer rim is working and all other parts are blocked. System asks...

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Billing information

It says that my playstation plus is due to renew in 7 days, but it looks like there is a problem with my billing information. Does that mean I have to go out and pay for another PlayStation plus thing...

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PS4 Test internet connection problem

When I use the PS4 Test internet connection feature, it shows correctly SSID, Obtain IP address (successful) and Internet Connection (Successful) but it DOES NOT show internet download and upload...

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Ps4 pro beeping

Hey all Need a hand here kinda worried, not long since i bought a ps4 pro along with the vr kit. But ever since the last update my ps4 pro looses TV picture say if I turn my TV off while it is...

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got banned and idk the reason

My main account "derpkicker" got banned some time ago and i've got no clue for what reason at all. I'd like to know if what ever that reason may be? And if this ban is perm i'd like to know how i can...

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Nothing

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PS4 Contoller not connecting

PS4 controller wont connect by bluetooth or usb. Have tried re-setting controllers and console numerous times to no avail. Tried with new controllers and same issues present. Randomly the controllers...

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Deactivate all devices unavailable

Hello. Today I was on my PS4 and a message appeared saying my psn account logged off because it signed in on another ps4. I suspect it was hacked. I changed my email and password. But I found out my...

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Unable to load ps store or connect ps store through PS4

I was unable to connect to ps store through PS4 since last week (17 Dec). I have tried all troubleshooting including rebuilding database. Any idea how to solve this?

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PS4 black screen

My PS4 won't connect to my tv anymore. I can't start it in safe mode or anything. I get the sound that the PlayStation is on and working. I've tried a new hdmi and a new screen but nothing is working.

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