Hello,
I have a Platinum Wireless Headset that I won in an Amazon giveaway a while back, and I've been having an intermittent problem with its left speaker -- occasionally it will just stop working altogether. This happens both when the headset is being used wired (usually to a PSVR, but I've also tried it on Vita and my phone and it occasionally happens too) and wirelessly on both PS4 and Windows PC.
How do I go about arranging a return/exchange? The headset is less than a year old.
Thanks
(Edit: changed title to clarify it's an intermittent problem, original subject line was from the suggestions)