Hey guys , I hope I can find a reply to my question or even ana answer from Sony . At present my internet connection is a little bit bad , however while I was opening the application there was network error so when I went to home screen I tried testing my internet but didn't enter the settings then tried contacting my friends from messages it didn't open so I tried closing the application , but there was not the menu of close application , eject disc , etc ..
So last I restarted my ps4 it didn't restart so I had to unplug the AC power cord , is this because of my network error and psn error or what ?? Thank you ..