Is it possible? Somehow COD was purchased on my PS4. Pre-order so hasn't "shipped" yet. I have lodged 4 requests since it happened on 28/04 and there has been no feedback from PlayStation at all. Not even an auto response. I've logged a PayPal dispute as well now because of the lack of response and the fact that $99 is now gone from my account. This is now verging on theft/fraud. This is literally the worst customer service on earth.
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