Hi there, I'm fairly new to Playstation and I logged into my PSN account on my PS4 about a week ago and I checked my transaction history on my account which said I owned the first episode of the second series of Powers. I emailed Sony on this and got a terrible response along the lines of "We need your serial number on your PS4 etc...". I don't think that should have a lot to do with it although I might have worded the original email badly.
Anyhow, today I received an email about my purchase of a free trial of sorts (PS+ for two days I think) and I looked it up and other people have had this issue. I also checked my transaction history again and I have apparently purchased two more things titled 'Music Unlimited' and 'SCEI UBS for PS Now'. It is probably important to point out that I DIDN'T ASK FOR ANY OF THIS, NOR DO I WANT IT. Whilst it hasn't cost me anything I don't like seeing it on my transaction history and it is rather worrying if I were to put my credit card in.
Sorry if I came off angry, I'm just losing my patience a bit.